IT Outsourcing
As a small business, there are numerous business advantages to outsourcing your IT services. If you have an employee who is your dedicated IT generalist, consider the impact to your business when that person gets sick or takes vacation. Are you in compliance with employment overtime laws when your staff is required to work evenings or weekends? Does your business have a single point of failure on one or two key individuals.
Wazi Web LLC has a seasoned staff of IT consultants who are familiar with your network so you will always have the support you need and can depend on. 24x7x365. As your extended staff, we never complain about emergency requests and always respond promptly. We are not generalists, and as a professional team of many experts, we provide the right staff for each task, not simply whomever is available.
Network Support
Our preventative maintenance service, active issue troubleshooting, and remote resolution can save your businesses from critical downtime, not to mention the cost avoidance of an information technology office visit. At the first sign of trouble within your business infrastructure our IT staff is immediately notified and begins to respond.
Network Monitoring
We are notified not only of system failures, but issues well before they occur. For example, we can see CPU or memory utilization out of spec, long running or blocked SQL transactions, disk space running low, unusual event log activity, network saturation, and much more. Our monitoring covers Windows and Linux OS health, SQL Server, Exchange Server, your data backups, and much more.
Internet and Network Security
Security controls encompass the use of technical and non-technical methods. Technical controls are safeguards that are incorporated into computer hardware, software, or firmware , such as access control mechanisms, identification and authentication mechanisms, encryption methods, intrusion detection software). Non-technical controls are management and operational controls, such as security policies; operational procedures; and personnel, physical, and environmental security.
24/7 Support
Internet and Network Security24/7 Support- Troubleshooting
- Server Preventative Maintenance
- Anti-virus updates
- Server Patch Management
- Service Pack Installation
- External Vulnerability Scanning
- Backup Management and Administration
- Security Log Analysis
- Event Log Monitoring
- Escalation to either your internal IT staff when issue is not resolvable from a distance or local staff of our own for on-site service.
